Dynamics 365
Dynamics is capable of integrating information across your business into a single suite of tools. As you can imagine, such a powerful system can take a lot of getting used to.
This is where our Dynamics 365 course comes in. It looks at the tasks and displays that come with using Microsoft Dynamics 365 and applies this to enable a user to perform their role effectively.
The aim of this course is to demystify Dynamics and help Dynamics users do their jobs both quickly and easily.
Dynamics 365 course
Who is this course for
The Dynamics 365 course is an introduction to the powerful world of Microsoft Dynamics CRM. Its purpose is to assist the delegate use of Microsoft Dynamics and to also understand the potential for using this suite of software.
Delegates will gain a focus on the Dynamics Unified Client Interface and the ability to use its find and reporting capabilities.
Course Duration: 1 Day
Key Learning Topics
- The Microsoft Dynamics client and web interface
- Understanding and using activities
- Creating and managing records
- Using Global Find, Quick Find and Advanced Find
- Creating and Using Reports
- Creating and Using Dashboards
Click to download the course outline